FAQ

Click here to read about how to buy

Click here to read about how to sell

If you are unsure about anything, feel free to contact us.

Stock posted on our website comes directly from our Facebook feed. This means that some images may be from previous sale weeks, or may have already sold during our sale days. To see the full range of what is available for purchase and to get prices on items, you will need to come down to the store during our sale days (Thursday – Sunday weekly, excluding public holidays). We can receive anywhere up to 15 trucks worth of stock in a week, and serve thousands of people during our sale days. This essentially means the turnover of stock is non-stop. We have an approximate 4,000sqm showroom absolutely packed with bargains, and by the time we take photos, get dimensions, descriptions and prices of items to list online… half of the stock would be sold!

No. We do not offer warranties or refunds on items for change of mind, so all stock must be viewed in person, either by yourself or someone you have nominated to view on your behalf, to ensure that the items are in desirable condition, the correct colour and size, suitable for their intended purpose, etc.

Unfortunately we do not have the staff on hand or enough hours in the day to be able to get photos and prices of individual items for individual customers.

We currently have 3 day deposits available, or for long term payment plans, we now offer Humm, Afterpay and Zip on most items in store!

Electrical items will have a minimum 24 hour return to base warranty if faulty. On other stock in store, unless supplied directly by the owners of the goods or otherwise stated, we do not offer warranties or refunds. Due to this, we ask that customers please ensure they have thoroughly checked over items they are purchasing as all goods are sold as is.

We are open for viewing and purchasing from Thursday to Sunday each week, excluding public holidays. Monday, Tuesday and Wednesday as specifically set aside for our suppliers to bring stock through to us. This means there tends to be forklift activity in store, pallets and large items being moved around the store, stock being built etc. It is a safety hazard to have customers in-store to look around. You are welcome to come in to collect an item already paid for or to finalise a successful tender, but we cannot let customers look around the store due to the dangers. Click here to see a timetable of our opening hours.

No. We ourselves don’t offer a delivery service. However, we often have some contact cards in store for a couple of different local delivery drivers! Otherwise, you have 3 days to have stock collected so you’re welcome to organise help from friends or family, or even hire a vehicle and come back in to collect yourself.

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