FAQ

Step 1 – head in to the store
Step 2 – take photos of the lot numbers on the items you’re interested in
Step 3 – let reception staff know the lot numbers, and they will give you the best price!

You will have 3 days to collect stock, or you’re welcome to collect straight away.

For more info click here to read about how to buy!

Click here to read about how to sell

If you are unsure about anything, feel free to contact us.

No. We do not offer warranties or refunds on items for change of mind, so all stock must be viewed in person, either by yourself or someone you have nominated to view on your behalf, to ensure that the items are in desirable condition, the correct colour and size, suitable for their intended purpose, etc.

No. We ourselves don’t offer a delivery service. However, we often have some contact cards in store for a couple of different local delivery drivers! Otherwise, you have 3 days to have stock collected so you’re welcome to organise help from friends or family, or even hire a vehicle and come back in to collect yourself.

Unfortunately we do not have the staff on hand or enough hours in the day to be able to get photos and prices of individual items for individual customers.

Stock posted on our website comes directly from our Facebook feed. This means that some images may be from previous sale weeks, or may have already sold. To see the full range of what is available and to get prices on items, you will need to come down to the store (we are currently trading 7 days a week, excluding public holidays). We can receive anywhere up to 15 trucks worth of stock in a week, and serve thousands of people during the week. This essentially means the turnover of stock is non-stop. We have an approximate 4,000sqm showroom absolutely packed with bargains, and by the time we take photos, get dimensions, descriptions and prices of items to list online… half of the stock would be sold!

We are currently trading to the public 7 days a week, but run weekly Facebook specials and promos Thursday to Sunday. You are welcome to come down to the store any time from 9am – 5pm Monday – Saturday and 10am – 3pm Sunday to have a browse or make a purchase!

We currently have 3 day deposits available, or for long term payment plans, we now offer Humm, Afterpay, Zip, LatitudePay and OpenPay on most items in store! Make sure you are signed up with these companies before coming in as they will set you a spending limit. This way, you will know exactly what you’re able to spend and can avoid disappointment.

We do not offer refunds for change of mind. Electrical items will have a minimum 24 hour return to base warranty if faulty. On other stock in store, unless supplied directly by the vendors (sellers) of the goods or otherwise stated, we do not offer warranties. The primary reason for this is that we do not own the stock and sell on behalf of vendors as a clearance outlet. Sellers send stock to us at heavily reduced pricing, sometimes at wholesale cost or even less, so they generally don’t offer warranty either because of these price reductions. We ask that customers please ensure they have thoroughly checked over items they are purchasing as all goods are sold as is.

Please read our Terms and Conditions for more information. If you have any further questions please don’t hesitate to contact us!

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